Payment Policy for SuperRapic

Effective Date: December 31, 2024

At SuperRapic, we aim to provide a secure and seamless shopping experience for our customers. This Payment Policy outlines the payment methods we accept, billing process, and other important information related to payments. By making a purchase on our website, you agree to the terms set forth in this policy.

1. Payment Methods

We accept the following payment methods for all purchases made through our website:

      • Credit Cards: Visa, MasterCard, American Express, Discover
      • Debit Cards: Visa, MasterCard, and other major debit card networks
      • PayPal: A secure payment option that allows you to pay using your PayPal account balance or linked bank account.
      • Other Payment Methods: We may offer additional payment options at checkout (such as Apple Pay, Google Pay, etc.), subject to availability.

All transactions are processed securely through our payment gateway to ensure the safety of your information.

2. Order Processing

When you place an order on SuperRapic, the payment process will follow these steps:

      1. Order Confirmation: Once you submit your order, the website will display a confirmation message with your order number and details. This means that your order has been successfully received.

      2. Payment Authorization: After you confirm your order, we will attempt to process the payment through your chosen payment method. If your payment is authorized, we will begin processing your order.

      3. Payment Decline: If your payment is declined for any reason (insufficient funds, incorrect payment details, etc.), we will notify you immediately. You will be asked to provide a valid payment method before your order can be processed.

      4. Order Fulfillment: Once your payment is successfully processed and authorized, your order will be prepared for shipment or fulfillment. A confirmation email with tracking details will be sent to you.

3. Payment Security

SuperRapic takes the security of your payment information seriously. We utilize secure socket layer (SSL) encryption technology to ensure that your personal and payment information is transmitted securely.

Our payment processors comply with the Payment Card Industry Data Security Standard (PCI-DSS) to provide the highest level of security for online transactions. We do not store your full credit card details; all payments are processed through secure, third-party payment providers.

4. Pricing and Currency

      • Pricing: All prices displayed on our website are in US Dollars (USD). We strive to keep our pricing accurate and up-to-date, but errors may occasionally occur. If there is a pricing error in your order, we will notify you and provide the option to confirm or cancel your order.

      • Taxes: Sales tax will be applied to orders in accordance with the laws of your state. The applicable tax amount will be calculated at checkout and added to your total order cost.

5. Payment Authorization

When you place an order on SuperRapic, we will pre-authorize your payment to verify that your payment method is valid and has sufficient funds. The actual charge will be made only when the order is processed and ready to ship. In case your order is canceled or modified, we will void any pre-authorization charges.

6. Refunds and Adjustments

If you are eligible for a refund or adjustment, it will be processed to the original payment method used at checkout. Please refer to our Refund and Returns Policy for more information on how refunds are handled.

      • Refund Processing Time: Refunds typically take 5-7 business days to reflect on your account, depending on your bank or payment provider.

7. Currency Conversion Fees

If you are shopping from outside the United States, please note that your bank or payment provider may charge you a currency conversion fee, in addition to the cost of the item. SuperRapic is not responsible for any additional fees or charges applied by your payment provider.

8. Billing Information

To ensure that your order is processed smoothly, please make sure your billing information is correct. If there is a mismatch between the billing information you provide and the records of your payment provider, it may delay your order or cause it to be canceled.

9. Fraud Prevention

We take fraud prevention seriously. In order to protect both our customers and our business, we may conduct additional verification checks for suspicious transactions. If your order is flagged for potential fraud, we may contact you to verify your payment details before processing your order.

10. Contact Information for Payment Inquiries

If you have any questions or concerns about your payment, please feel free to contact us. We are here to help!

      • Email: info@superrapic.net
      • Phone: (585) 381-4416
      • Address: 2006 Five Mile Line Rd, Penfield, New York

By using the SuperRapic website and completing your purchase, you agree to the terms outlined in this Payment Policy. If you do not agree with these terms, please refrain from making any purchases on our site.